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Terms of Service

Last updated: 17 August 2026 · Applies to the Stayvines private pilot.

The service

Stayvines is a property-operations platform for hospitality teams: bookings, payments tracking, housekeeping, guest messaging and reporting. During the private pilot, access is granted by invitation and features may change as we improve the product.

Your account

You are responsible for the accuracy of the data you enter, for keeping your credentials secure, and for how your team uses the workspace. You must have the right to store any guest information you add.

Acceptable use

Do not use Stayvines to send spam, store unlawful content, or attempt to access other workspaces. We may suspend accounts that put the service or other customers at risk.

Payments

Payment processing is performed by third-party providers you connect; their terms apply to those transactions. Stayvines records payment statuses but does not hold funds.

Pilot terms

Trial access is currently provided free of charge for 3 days. After the trial, continued use requires an active Starter, Growth, Scale or Enterprise plan.

Liability

The service is provided “as is” during the pilot. To the extent permitted by law, our liability is limited to the amount you have paid for the service in the preceding 12 months.

Contact

Questions about these terms: hello@stayvines.com.